Reduction of Monthly Telecommunication Costs for a Non-profit Organization
- Posted 2 months ago
Client Profile
A non-profit organization was working with a major voice carrier for their telecommunication needs. The organization was unaware that they were paying for functionalities that they could have been leveraging through their existing Microsoft Teams licensing.
Challenges
- Overlapping Services: The organization was billed $28,000 per month for telecommunication services that included features already available through their Microsoft Teams licenses
- Lack of Awareness: There was a lack of visibility into the overlap between their voice carrier’s offerings and their Microsoft Teams capabilities.
- Leadership Change: A new CIO made optimizing costs and enhancing functionality a top priority.
Solution
D.E . Bottom Line Consulting conducted a comprehensive review of the organization’s telecommunication and licensing setup. They identified that many of the features for which the organization was paying could be effectively managed through Microsoft Teams.
Revised Telecommunication Strategy
With the new CIO’s support, DE Bottom Line Consulting proposed a revised telecommunication strategy that leveraged existing Microsoft Teams capabilities. The solution was restructured to cost approximately $10,000 per month.
Results
The new arrangement led to a dramatic cost reduction of 64%, decreasing monthly expenses from $28,000 to $10,000. This resulted in total savings of $648,000 over the course of the term. The cost savings allowed the organization to reallocate funds to other critical areas while ensuring that they fully utilized their Microsoft Teams licensing for voice and collaboration needs.
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