Revamping Print Services for a Nationwide Non-Profit Organization
- Posted 2 months ago
Client Profile
A nationwide non-profit organization with an internal print house struggled with outdated technology and frequent service issues. Significant downtime and delays in fulfilling marketing needs occurred, as marketing requests were often out of spec for the equipment.
Challenges
- The aging technology and unreliable service resulted in frequent breakdowns.
- The organization’s ability to meet its nationwide print demands on time was affected.
- These disruptions were costly as jobs were having to be outsourced, negating benefits and value of an internal print house.
Solution
The organization was matched with a superior servicing provider who offered enhanced support and minimized downtime. New equipment with advanced functionality was introduced, streamlining print processing. Strong Service Level Agreements (SLAs) were established to ensure accountability and reliability from the vendor, creating a win-win.
Results
The overhaul led to a reduction in monthly expenses from $3,111.95 to $1,390.25, achieving a term savings of $82,641.12, or approximately 45%. The new setup improved operational efficiency and ensured timely fulfillment of nationwide print requirements while increasing the workload and output from the marketing department.
With decades of experience, we understand the process of procurement and how to make it work for your organization.